Taking this thought even one step further, I love how a social platform like Twitter actually helped prove the point that conversational and SM is the "it" form of marketing right now. I mean, there are a ton of other web services and micro platforms, but the conversation about Twitter (and it's good API) is really what make it stand out from the crowd.
Oh, and in case you haven't really been engaging with Twitter much because you don't feel like dealing with what all the hash symbols are all about, check out this wiki.
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